FAQs

Choosing the right guard tour system isn’t just about security—it’s about finding the perfect match between your needs, budget, and features. At ZOOY (www.zooypatrol.com), we make it simple with a clear high, medium, and low-tier price s...

An alarm clock is a useful tool used to wake security guards up at night duty. ZOOY guard tour systems all features alarm clock, which can remind the security guards that it is time to walk around by constantly vibration and LED prompt light according to th...

To improve the software performance further and meet more client demand , ZOOY Patrol V6.0 Guard Tour Management Software is added with a new function “ Auto-email “ . By this , even if supervisor is out of business trip , they can receive a final patrol r...

Handheld patrol reader can not be connected with computer Guard Patrol Reader is an equipment to record time ,location while patrolling. But finally, data stored in patrol reader should be downloaded to computer via USB cable , download data to patrol mana...

INDICATOR EXPLANATION [Z-6000] 1. Starting up: Press power up key, blue light on for 3 seconds 2. Read tag success: Press power on key, indicator light turn to red from blue 3. Memory full: Red light flicker 10 times 4. Time error: Blue light flicker 6 tim...

How to run the guard tour management software ? 1. Card setup (including check point and staff ID card). Suggest you put all your address card and staff ID one by one in order , then use patrol device to scan all of them in order . Card ID number will be st...

Q :  How to finish schedule setup on your Patrol V6.0 Guard tour software ? A: Follow below steps one by one For example, i want to set a schedule be : Schedule start date is on June 25,2017. And working time everyday is from 8:00am- 20:00pm  . And during t...

Q : How to configuring the GPRS on your device ? A:  These operation can work for all our GPRS model Z-6700/Z-6900/FG-1/FG-2/Z-8000  (i use free PC based software) IF YOU USE OUR CLOUD SOFTWARE , PLEASE SKIP TO BUTTON FOR OPERATION . Preparation: 1. A piece...

Guard Tour System Device can not be detected by computer (model Z-3000/Z-6200/Z-6200C/Z-6200D/Z-6200E/Z-6600/Z-6500D/Z-6200F+/Z-6500F/Z-6800/Z-6700/Z-6900/Z-8000)   TIPS: If your device can not be detected by computer , please confirm with your supplier to...

Q : When i click ” Data result ” report , it shows “no data ” . A :  Please be sure your query condition is correct .   1. Check its indeed data existed in your query date . If not sure , you can go back to ” Raw data...

Quick Start Ⅰ . Preparation before go to software An office use PC with Windows 7 or above system, MAC not supported Mark check point in order number and put them in order Patrol device and USB cable   Ⅱ. Operation 2.1. Use patrol device to scan these...

I have a patrol route , but some check point tags are in different schedule , can I use one patrol device ?     Some client asked us based on their actual patrolling environment , some asked that they have a patrol route, but some check points should perfor...