Q : When i click ” Data result ” report , it shows “no data ” .
A : Please be sure your query condition is correct .
1. Check its indeed data existed in your query date . If not sure , you can go back to ” Raw data” and check when data existed
2. Check whether your query time is after schedule time .
For example , if your schedule time is 17:00-22:00pm, but you query report at 14:00pm , there will be no data , because schedule is not finished, will be mo any result listed , only if after time 22:00pm ,report will be listed .
If still problem exsisted, please backup your database and contact with your vendor by sharing them the data backup file (in .bak format) to check the reason.
Post time: Sep-10-2018