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V6.0 software - "Data result " shows "No data"

2018-09-10 19:16:47

Q : When i click " Data result " report , it shows "no data " .



A :  Please be sure your query condition is correct .


1. Check its indeed data existed in your query date . If not sure , you can go back to " Raw data" and check when data existed
2. Check whether your query time is after schedule time .

For example , if your schedule time is 17:00-22:00pm, but you query report at 14:00pm , there will be no data , because schedule is not finished, will be mo any result listed , only if after time 22:00pm ,report will be listed .

If still problem exsisted, please backup your database and contact with your vendor by sharing them the data backup file (in .bak format) to check the reason.



Backup file is like this .

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